Give Feedback
- Be honest
- Be specific
- Be timely
- Be fact-based
Receive Feedback
- Ask for listener feedback
- Listen actively around the clock
- Use all online sources
Prompt Action
- What is the next step?
- What can you expect to see the station do?
- What can the station expect from management?
- What will station success look like?
- Who will follow up, and when?